Frequently Asked Questions (FAQ)

1. What is is New Zealand based Graphic Design & Social media marketing freelancer based in mighty Waikato. You can find and purchase high-quality digital products, including pixel art assets, illustrations, and more. We also offer different design service including Branding, Web design, Apparel design, Virtual tour for business, social media marketing.

2. How do I purchase a digital product on

To purchase a digital product, simply browse our collection, select the item you want, and follow the checkout process. Once payment is complete, you will receive a download link for your purchased product.

3. Are there any additional fees besides the product price?

No, the price listed for each digital product is the total amount you will pay. We do not charge any hidden fees.

4. How do I download my purchased digital product?

After completing your purchase, you will receive an email with a download link. Or you can contact us if you have not received the link.

5. Can I get a refund for a digital product?

Refunds are available in certain situations, such as if the product is defective or damaged. Please review our Refund Policy  for more details.

6. Do you offer support for using the digital products?

Yes, we provide customer support. If you have any questions or encounter issues with your purchased product, please contact us at

7. Are the digital products compatible with specific software or platforms?

Product compatibility details are provided in the product description. Make sure to check the specifications before making a purchase to ensure compatibility with your desired software or platform.

8. Can I use the purchased digital products for commercial projects?

Yes, unless stated otherwise in the product description. Most of our digital products come with a commercial license, allowing you to use them for commercial purposes. Check the licensing information provided with each product.

9. How do I stay updated on new products and promotions?

To stay informed about new products and promotions, subscribe to our newsletter. You can find the subscription option at the bottom of our website.

  1. How can I contact for further assistance?

For any additional questions or assistance, feel free to reach out to our customer support team at . We’re here to help!

10. Web Design:
  1. What is included in your web design services?

Our web design services encompass creating visually appealing and functional websites tailored to your business needs. This includes responsive design, user-friendly interfaces, and integration of essential features.

  1. How long does it take to complete a web design project?

The timeline varies based on the complexity and scope of the project. We’ll provide you with a detailed timeline during the initial consultation, considering your specific requirements.

11. Social Media Marketing:
    1. What does your social media marketing service include?

    Our social media marketing services cover strategy development, content creation, scheduling, and performance analysis across various platforms. We aim to enhance your online presence and engagement with your audience.

    1. Can you help with advertising on social media platforms?

    Yes, we offer social media advertising services to help you reach a larger audience and achieve specific marketing goals. We’ll tailor the advertising strategy based on your target audience and objectives.

    12. Branding:
        1. How can your branding services benefit my business?

        Our branding services focus on creating a unique and memorable brand identity for your business. This includes logo design, color schemes, typography, and brand guidelines to ensure consistency across all platforms.

        1. Can you update my existing branding?

        Absolutely. Whether you need a complete rebranding or minor updates to your current brand elements, we can work with you to refresh your brand image.

        13. Google Street View 360 Photography:
              1. What is Google Street View 360 photography, and how can it benefit my business?

              Google Street View 360 photography allows customers to explore the interior of your business virtually. It enhances your online presence and helps potential customers get a feel for your space before visiting.

              1. Are there specific requirements for businesses to use Google Street View 360?

              While there are no strict requirements, businesses with physical locations, such as restaurants, shops, and offices, can benefit the most from Google Street View 360. Contact us to discuss how this service can be tailored to your business.

              14. Apparel Design:
                      1. What type of apparel design services do you offer?

                      Our apparel design services cover the creation of custom designs for clothing, including t-shirts, hoodies, and more. We work closely with you to bring your vision to life and ensure your designs stand out.

                      1. Can you handle bulk orders for apparel design?

                      Yes, we can accommodate bulk orders for apparel design. Whether you need custom merchandise for an event or branded clothing for your business, we can scale our services to meet your requirements.

                      15. Virtual Tour for Business:
                                1. How does your virtual tour service benefit businesses?

                                Our virtual tour service provides an immersive online experience for potential customers. It allows them to explore the interior of your business virtually, enhancing transparency and engagement.

                                1. Is there a specific industry that can benefit from virtual tours?

                                Virtual tours are versatile and can benefit businesses in various industries, including hospitality, real estate, retail, and more. Contact us to discuss how a virtual tour can be tailored to your business needs.

                                16. Accepting Cryptocurrency Payments
                                            1. What cryptocurrencies do you accept?

                                            We currently accept [list of accepted cryptocurrencies] for payments. This may include popular options such as Bitcoin, Ethereum, and others. Please refer to our payment information during the checkout process for the most up-to-date list.

                                            1. How do I make a purchase using cryptocurrency?

                                            Making a purchase with cryptocurrency is simple. During the checkout process, select the cryptocurrency payment option and follow the provided instructions. You’ll be provided with the necessary details to complete the transaction securely.

                                            1. Why should I choose to pay with cryptocurrency?

                                            Cryptocurrency payments offer several advantages, including faster transaction processing, lower transaction fees, and increased privacy. Additionally, it provides an alternative payment method for those who prefer using digital assets.

                                            1. Is it safe to pay with cryptocurrency on your platform?

                                            Yes, we prioritize the security of your transactions. Our platform employs industry-standard encryption and security measures to ensure the safety of your cryptocurrency payments.

                                            1. Can I get a refund if I pay with cryptocurrency?

                                            Refunds for purchases made with cryptocurrency will be processed in accordance with our standard refund policy. Please review our Refund Policy [link to refund policy] for more information on eligibility and the refund process.

                                            1. What happens if the value of the cryptocurrency changes after I make a purchase?

                                            Cryptocurrency values can be volatile. Once a transaction is completed, the amount is fixed in cryptocurrency terms. Any subsequent changes in the cryptocurrency’s value will not affect the final amount paid for your purchase.

                                            1. Are there additional fees for paying with cryptocurrency?

                                            We do not charge additional fees for cryptocurrency payments. However, please be aware that blockchain networks may impose transaction fees, which are separate from our pricing.

                                            1. Do I need a cryptocurrency wallet to make a purchase?

                                            Yes, you will need a cryptocurrency wallet to complete the payment. Ensure that your wallet is funded with the necessary amount of cryptocurrency before initiating the transaction.

                                            1. Can I use any cryptocurrency wallet to make a purchase?

                                            In most cases, you can use any cryptocurrency wallet that supports the specific cryptocurrency you intend to use for payment. Make sure your wallet is compatible with the chosen cryptocurrency.

                                            1. How do I contact support for cryptocurrency payment-related issues?

                                            If you encounter any issues or have questions about cryptocurrency payments, please reach out to our customer support at . We’re here to assist you.