Privacy Policy

Privacy Policy for Pixelart NZ

Effective Date: 4th December 2024

At Pixelart NZ, accessible from https://pixelart.net.nz, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information to provide better services and enhance your experience. The information we collect falls into the following categories:

1. Personal Identification Information

We may collect personal information that identifies you directly, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment details (only processed through secure payment gateways)

2. Non-Personal Identification Information

We may also collect non-personal information automatically when you interact with our website. This includes:

  • Browser type and version
  • Device type
  • Operating system
  • Internet Protocol (IP) address
  • Pages viewed, time spent on the site, and browsing behavior
  • Referring website or search engine

3. Voluntary Information

You may voluntarily provide additional information by:

  • Submitting inquiries or feedback forms
  • Participating in surveys
  • Registering for newsletters or promotions

How We Use the Information

The information collected is used for the following purposes:

Service Delivery

  • To process orders, deliver products, and provide the services you request
  • To manage payments securely

Communication

  • To send transaction-related emails such as order confirmations and updates
  • To respond to inquiries or provide customer support
  • To share promotional content, special offers, or newsletters (with your consent)

Website Improvement

  • To analyze usage trends and improve website functionality
  • To personalize user experiences and provide content relevant to your interests

Legal Compliance

  • To comply with applicable laws and regulations
  • To prevent fraudulent transactions and protect against malicious activity

Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

  1. Service Providers: Trusted third-party vendors who assist with payment processing, website hosting, email distribution, and analytics. These providers are contractually obligated to keep your information confidential and secure.
  2. Legal Authorities: When required by law or in response to valid legal requests (e.g., subpoenas or court orders).
  3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new entity.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze traffic. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Provide personalized content and recommendations
  • Monitor website performance and usage trends

You can manage cookie preferences through your browser settings. Note that disabling cookies may limit some features of the site.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. Once data is no longer required, we securely delete or anonymize it.

Data Security

We implement robust security measures to protect your information, including:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Regular security assessments and vulnerability testing
  • Access controls to restrict unauthorized personnel from accessing sensitive data

Despite these precautions, no method of data transmission or storage is 100% secure. We encourage you to use strong passwords and exercise caution when sharing personal information online.

Your Rights

You have certain rights regarding your personal data, including:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data, subject to legal and operational requirements.
  • Opt-Out: Unsubscribe from promotional emails or marketing communications at any time by following the instructions in our emails.
  • Data Portability: Request a copy of your data in a portable format, where applicable.

To exercise these rights, please contact us using the details provided below.

Third-Party Links

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before sharing any personal information.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. We encourage you to review this page periodically for updates. The revised policy will be effective as of the date indicated at the top of the page.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us at:

Pixelart NZ

Website: https://pixelart.net.nz

Email: info@pixelart.net.nz

Thank you for trusting Pixelart NZ with your personal information. We are committed to protecting your privacy and ensuring a safe and enjoyable experience on our website.